Gerlach Office Assistant (Seasonal Part-Time)

Location: Gerlach, NV

Department: Nevada Properties

Type: Seasonal

Min. Experience: Entry Level

JOB SUMMARY

The Seasonal Part-Time Gerlach Office Assistant provides administrative support to the day-to-day management and operations of Burning Man’s Gerlach Office. This role is a key representative of Burning Man for the Gerlach and Empire communities. This role reports to the Gerlach Office Manager and may supervise seasonal staff.

DUTIES & ESSENTIAL JOB FUNCTIONS

Office Support

  • Provides administrative support to the Gerlach Office Manager.
  • Performs and assists with administrative services, including but not limited to:
  • Answer incoming calls on multi-line phone, respond to 2-way radio calls, and greet visitors.
  • Take meeting notes as necessary and post notes to appropriate email lists.
  • Conduct photocopying, faxing and mailings, ensuring all office equipment is in working condition.
  • Sort and distribute mail for the Gerlach Office and Black Rock Station.
  • Filing and maintenance of filing systems.
  • Order food and beverages and schedule meetings as necessary.
  • Stock and inventory the Gerlach office with the necessary office supplies for year around and seasonal needs.
  • Receive, log and secure packages and large shipments that arrive at the office.
  • Will cover the office for the days the Office Manager is unavailable.

Community Support

  • Maintains a professional presence representing Burning Man, receiving all initial inquiries with patience and graciousness.
  • Provides the Gerlach citizens, Gerlach businesses, and local government officials with an alternative point of contact, when necessary, to receive requests and information that needs our partnership or help.
  • Receive visitors and tourists for the variety of properties in Nevada.

Event Support

  • Works from the Gerlach Office during the event, executes the designated response to requests from the playa under the direction of the Office Manager.
  • Provides additional office coverage during the extended Gerlach Office hours.
  • Key contributor in executing the Staff Credentialing program.
  • Will relay urgent messages between members of the staff, volunteers, participants, press agents and law enforcement officials in Gerlach, on playa and in San Francisco under the direction of the Office Manager.
  • Reasonably and calmly assists artists, event participants, researchers, and vendors throughout the year with inquiries and requests.

Asset Support

  • Maintains the integrity of the properties by participating in the cleaning, property use allocations and reporting any abuse of the properties to the Nevada Properties staff and ensuring that these resources are available to Burning Man staff as needed.
  • Responsible for assigned hospitality tasks including scheduling various property uses, ensuring the property has the required supplies, check-in after each use, and flexible in responding to last minute requests.
  • Assists in collecting, researching, and completing asset documentation related to Nevada-based assets including land, physical property, and business programs.
  • Intakes, documents, and requests repair and maintenance for the Gerlach Office, which includes any assigned buildings and properties. May participate in small quick repairs.
  • May help update the asset database, which includes all Burning Man portable inventory owned and stored in Nevada.

Other Duties as Needed

  • Participate in special projects and perform other miscellaneous job-related duties as assigned.

LEARNING AND TEACHING

  • Learning – Pursues ongoing learning in their area of expertise, working to stay current on emergent knowledge, skills, and processes.
  • Documentation - Assists in the creation, publishing, and maintenance of process documentation related to their assigned duties.
  • Knowledge sharing – Helps acculturate and educate junior staff in Burning Man culture and business processes.
  • Training development - Collaborates with the education team to develop training materials in their area of expertise, as requested.

QUALIFICATIONS

Required

  • 2+ years of customer service experience
  • Knowledge of Burning Man
  • Knowledge of office machine use and maintenance
  • Basic accounting and purchasing skills
  • Establish and maintain an effective work-flow and administrative process
  • Can take direction and foster a cooperative work environment
  • A self-starter with strong organizational skills
  • Willingness to maintain a permanent residence in Gerlach or Empire, Nevada
  • Maintain personal integrity and be able to uphold a high standard of confidentiality
  • Adjust work schedule seasonally
  • Ability to multitask and flexible in rearranging of workload 

Preferred

  • Vendor management skills

REQUIRED LICENSES/CERTIFICATIONS

  • None

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  • Off-playa:  Work is primarily sedentary in nature, no special demands are required. 
  • On-playa:  Work is primarily sedentary but will also include the need to find and meet with department representatives who may not be in the vicinity therefore this could include walking or using some form of transportation.  Some of the work will be in outside weather conditions and will be exposed to fumes or airborne particles as well as possible extremes in temperature.

ABOUT THIS ROLE

This is a part-time, seasonal position not eligible for benefits, working out of our Gerlach office.
Burning Man is an equal-opportunity employer.

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