DPW 411 Dispatcher

Location: Gerlach, NV

Department: DPW

Type: Temporary

Min. Experience: Experienced

JOB SUMMARY 

The DPW 411 Dispatcher will monitor and assist users of the radio channels that allow radio communication with the DPW and general radio traffic of BRC. They will provide the community with a trusted source of knowledge, serving as an ally for solutions and productivity. This position will also assist with administrative duties within the department.
 

The deadline to apply for this role is 5:00pm PT on Monday, June 25, 2018.


DUTIES & ESSENTIAL JOB FUNCTIONS

  • Maintain an open conduit of communication between the DPW and other community services of BRC; coordinate with the DPW Council for radio coverage  
  • Assist the Dispatcher Manager with administrative tracking and office duties as requested
  • Set a personal example of proper radio conduct for all radio users  
  • Update and keep an accurate record of communications in the Dispatch Operations Logbook as directed by the Dispatch Manager  
  • Keep regular and clear communication with the Dispatch Manager through direct interface; attend meetings as needed  
  • Maintain a clear, professional, positive, and constant radio presence as required by the Dispatch Manager
  • Attend daily Morning Meetings as required
  • Work with team mates to plan and execute LNT and Waste disposal plans
  • Abide by the rules and codes of conduct as described in the DPW Handbook
  • Perform various other duties as assigned by Black Rock City, LLC

 

PERCENTAGE OF TIME SPENT

  • Radio Dispatching — 90% of time
  • Office Duties, Meetings — 10% of time

 

LEARNING AND TEACHING

  • Documentation – Assists in the creation, publishing, and maintenance of process documentation related to their assigned duties.
  • Learning – Pursues ongoing learning in their area of expertise, working to stay current on emergent knowledge, skills, and processes.

 

QUALIFICATIONS

REQUIRED

  • Prior experience with radio traffic control and radio technology
  • A disposition for handling stressful workloads and potential emergency situations in a focused, positive, and calm manner
  • Ability to monitor high-volume radio traffic on multiple channels
  • Strong verbal communication skills
  • Capable of effectively communicating with a broad range of personality types
  • Flexible, able to switch from conversation to conversation quickly and easily
  • Not above any task
  • A professional work ethic and enthusiasm toward working with others
  • Strong working knowledge of and experience with Google Drive, MS Word, and MS Excel
  • Comfortable handling real-time data entry for large amounts of information and managing several streams of communication simultaneously
  • Knowledge of Burning Man and the Department of Public Works with the skill set and experience of being desert ready
  • Ability to adjust schedule seasonally to work at the Burning Man event held in Nevada and spend at least three weeks on playa

PREFERRED

  • Knowledge of basic first aid

 

REQUIRED LICENSES/CERTIFICATIONS

  • Must have a valid state issued Driver’s License and a clean driving record.

 

WORKING CONDITIONS

Off-playa: Work is primarily sedentary in nature, no special demands are required.

On-playa: Work is primarily sedentary in nature. Some of the work will be in outside weather conditions and will be exposed to fumes or airborne particles as well as possible extremes in temperature. This could also include the need to find and meet with department representatives who may not be in the vicinity therefore this could include walking or using some form of transportation.


ABOUT THIS ROLE

This is a temporary, full-time position ineligible for benefits, working out of Gerlach, Nevada. Burning Man is an equal-opportunity employer.

The expected timeframe of temporary full-time employment for this role, during the DPW work season, is August through the middle of September.

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