IT Technology Site Manager (Temporary Full-Time)

Location: Gerlach, NV

Department: Technology

Type: Temporary

Min. Experience: Mid Level

JOB SUMMARY

Burning Man IT Operations Technology Site Manager manages the installation and support of technology at sites in several locations in Gerlach, Black Rock Station, Black Rock City, and may also assist with transportation and logistics between Gerlach and BRC.

The deadline to apply for this role is 6:00pm Pacific on Wednesday, June 13, 2018

DUTIES & ESSENTIAL JOB FUNCTIONS

Projects include, but not limited to:

  • Site management: supervision of installation of internet at one or more sites in Black Rock City
  • IT support in various locations
  • Interface with customers on site
  • Moving, testing, and setup/installation of computer equipment
  • Hanging antennas at elevation on towers or buildings
  • Installation of Ethernet wiring, crimping and testing Ethernet cables.
  • Testing, setting up and maintaining wifi gear
  • Setting up network nodes
  • Testing and repairing various types of computer hardware
  • Testing, repairing, moving and setting up computer equipment
  • Participate in on-call schedule
  • Track, document and report on incidents
  • Other duties as assigned

LEARNING AND TEACHING

  • Documentation - Assists in the creation, publishing, and maintenance of process documentation related to their assigned duties.
  • Knowledge sharing – Helps acculturate and educate junior staff in Burning Man culture and business processes.
  • Training development - Collaborates with the education team to develop training materials in their area of expertise, as requested.
  • Learning – Pursues ongoing learning in their area of expertise, working to stay current on emergent knowledge, skills, and processes.

QUALIFICATIONS

  • Desktop support skills for PCs and Macs.
  • General office technology technical support abilities, such as printer troubleshooting, network access, software installations, etc.
  • Basic knowledge of MacOS/Unix/Windows
  • Experience with setting up Ubiquiti hardware
  • Excellent customer service skills and patience in harsh environments
  • Excellent follow through
  • Good communication skills
  • Great team player
  • Willing to help out on any task, big or small
  • Able to use basic tools
  • Able to work in an office environment
  • Able to work in a hot and dusty environment
  • Able to self manage, manage commitments or take direction as appropriate

Bonus Skills:

  • Basic Network administration
  • Experience with various flavors of 802.11 technologies, cloud networking, cloud services and point-to-point.

REQUIRED LICENSES/CERTIFICATIONS

  • Valid Driver’s License and Clean Driving Record

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  • On-playa:  Work is primarily sedentary but will also include the need to find and meet with department representatives who may not be in the vicinity therefore this could include walking or using some form of transportation. Some of the work will be in outside weather conditions and will be exposed to fumes or airborne particles as well as possible extremes in temperature.

ABOUT THIS ROLE

  • This is a temporary, full-time position ineligible for benefits, working in and around Gerlach, Nevada and Black Rock City, Nevada
  • The expected timeframe of temporary, full-time employment for this role is early August 2018 - early September 2018
  • Burning Man is an equal-opportunity employer
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